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General Motors Chairman and CEO Dan Akerson's Testimony

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Dan Akerson Testimony before United States House of Representatives Oversight and Government Reform Subcommittee on Regulatory Affairs, Stimulus Oversight and Government Spending (Speaker’s words are definitive)

Good morning and thank you Chairman Jordan and Ranking Members Cummings and Kucinich. I welcome the opportunity to testify today and stand behind a car that all of us at GM are proud of.

Please allow me to start with some Volt history:

GM unveiled the Volt concept at the January 2007 Detroit Auto Show. In June of 2008, the “old GM’s” Board of Directors approved the Volt project for production well before the bankruptcy and infusion of government funds.

The battery story goes back much farther to the early 1990s with GM’s extensive work on the EV1.

Drawing on that experience, we engineered the Volt to be a winner on the road and in customers' hearts.

Today, I'm proud to say the Volt is performing exactly as we engineered it...

...In its first year, Volt garnered the Triple Crown of industry awards: Motor Trend Car of the Year; Automobile Magazine's Automobile of the Year; and, North American Car of the Year;

...Volt is among the safest cars on the road – earning 5 Stars for occupant safety and a Top Safety Pick from the Insurance Institute for Highway Safety;

...And, 93 percent of Volt owners report the highest customer satisfaction with their car -- more than any other vehicle and the highest ever recorded in the industry.

Beyond the accolades, the Volt's importance to GM and our country's long term prospects is far reaching. We engineered Volt to be the only EV that you can drive across town or across the country without fear of being stranded when the battery power is drained.

You can go 35 miles, and in some cases much more, on a single charge... which for 80 percent of American drivers is their total driving range.

After that, a small gas engine extends your range to 375 miles before you have to recharge or re-fill.

But, if the Volt message boards are any indication, there's some real one-upmanship going on out there – with customers reporting going months and thousands of miles without stopping once at a gas pump.

No other current EV can do this or 'generate' that much passion with its drivers.

We engineered Volt to give drivers a choice— to use energy produced in the United States rather than oil from places that may not always put America’s best interests first.

And, we engineered Volt to show the world what great vehicles we make at General Motors.

Unfortunately, there is one thing we did not engineer. Although we loaded the Volt with state-of-the-art safety features -- we did not engineer the Volt to be a political punching bag.

And that, sadly, is what it’s become.

For all of the loose talk about fires, we are here today because tests by regulators resulted in battery fires under lab conditions that no driver would experience in the real world.

In fact, Volt customers have driven over 25 million miles without a single, similar incident.

In one test, the fire occurred seven days after a simulated crash. In another, it took three weeks after the test. Not three minutes. Not three hours. Not three days. Three weeks.

Based on those test results, did we think there was an imminent safety risk? No.

Or, as one of our customers put it: if they couldn’t cut him out of the vehicle in two or three weeks, he had a bigger problem to worry about.

However, given those test results, GM had a choice on how we would react. It was an easy call.

We put our customers first. We moved fast and with great transparency to engineer a solution.

We contacted every Volt owner and offered them a loaner car until the issue was settled. And if that wasn’t enough, we offered to buy the car back.

We assembled a team of engineers who worked non-stop to develop a modest enhancement to the battery system to address the issue.

We’ll begin adding the enhancement on the line and in customers’ cars in a few weeks.

And in doing so, we took a 5-star rated vehicle and made it even safer.

Nonetheless, these recent events have cast an undeserved, damaging light on a promising new American technology that we are exporting around the world, right from Detroit.

As the Wall Street Journal wrote in its Volt review: We should suspend our rancor and savor a little American pride. A bunch of Midwestern engineers in bad haircuts and cheap wristwatches just out-engineered every other car company on the planet.

The Volt is safe. It's a marvelous machine. It represents so much of what is right about General Motors and, frankly, about American ingenuity and manufacturing.

I look forward to taking your questions.

Thank you

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written by Bill A, January 30, 2012
Great job on a great car GM. We love our Volt. My last 3 cars were Audi's. My next will likely be another Volt or whatever GM has in store for 3-4 years from now.

Keep it up GM.
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written by Carol LaRusso, January 27, 2012
I concur with all the praise and support for the Chevy Volt. I bought my Volt just before the news of the fire "hazard" and endured
a lot of nay-saying. But when all is said and done, this car is indeed fit to be installed in the Car Hall of Fame (is there such a thing?)

There should be some kind of congressional medal for the designers - they have restored our American "can-do" reputation and
moved us in the right direction economically and ecologically.
t
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written by Johnnie Rhodes, January 26, 2012
MY family will be the one standing in the test facility when the BATTERY gets hit by the ram... wearing our safety glasses, of course! :)
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written by Johnnie Rhodes, January 26, 2012
Way to go Mr. Akerson!!! The only thing I would've done differently was to turn the tables on Issa and his fellow cronies. For someone who's been accused of fire insurance fraud in the past, Mr. Issa probably shouldn't be talking too much about 'suspicious fires.' And perhaps there needs to be a new committee formed to investigate the TRUE motives of Issa's committee (Koch brothers involved, maybe?). It would've been good to see them use this public event as a floor to make an example out of Issa.

One other point that should be clear as daylight... in the NHTSA's desperate effort to cause a fire with the Volt's battery, they resorted to conducting side-impact tests on the battery... OUTSIDE OF THE VEHICLE & TOTALLY UNPROTECTED.

I think if they're going to subject the battery to that cruel of a test, then they should also do the same thing with an unprotected 30-gallon fuel tank full of 93 Octane unleaded.

That's right. They should go back to their enclosed test facility and ram that beam into a chock-full, unprotected gasoline tank at 30 MPH.

What? You say that wouldn't be safe? You say the fireball/explosion from the impact on the unprotected gasoline tank would cause property damage, injury and/or loss of life??

Well, I'm sorry. If you want to truly test the safety of one energy source against the other, that's what you'd have to do.

That alone proves the astounding difference in the instant, devastating volatility of gasoline as an energy source.

If Mr. Issa thinks differently, then maybe he should consider proving it by letting his family stand in the facility when the ram strikes that gasoline tank. Don't think that's an offer he'll be taking (I sure hope not).

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written by Ed Greissing, January 26, 2012
The Volt is not the problem it is the Escalade! I had a serious car fire on July 1 with five other passengers, the car was in full flames within 90 seconds. Fortunately we all made it out alive but the car was destroyed. The response from management would suggest that as long as nobody died we have no interest in the matter. LEADERSHIP? CHANGE OF CULTURE? TRANSFORMATION? Maybe in the dreams of leadership but they fool nobody.

Another Congressional Committee is looking to do a hearing on the Escalade fires after the 60 Minute piece airs
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written by Jack Lucero Fleck, January 26, 2012
Very well said, Mr. Akerson. We love our Volt. There is no other car that can compare. With today's low interest rates, the cost of financing the car is outweighed by the savings in gas, which will increase with rising gas prices over the years. "Save money, Save the planet"--Keep it up GM!
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written by Nehemiah Spencer, January 25, 2012
Way to go, Mr. Akerson. Speaking on behalf of us all, we are Americans and we love America. We are Republicans and Democrats. We are liberal and conservative.
We are proud of you, Mr. Akerson. We are proud of GM. We are proud of the Volt. And we are proud of what it does for our country, the United States of America. Land of the Free and home of the Brave. You were brave today. You stood for freedom.
Thank you. Keep up the good work.
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written by Susan B Williams, January 25, 2012
Keep up the good work GM! I think your responses have been great. I just passed 4000 miles on my Volt and I love it. My husband would have voted me "least likely to buy a GM car" a few years ago. I have been following the development of electric cars closely for the past several years, frustrated that it was taking so long to be able to buy one. I thought we were still at least six months away from seeing a Volt in Minnesota when he saw an ad for the Chevy dealer near us. We went down, drove one (first time we'd been able to even sit in one), and bought it! I'm not usually an early adopter, but I really believe in fuel efficient cars (my last car was a Toyota Corolla) and I wanted to put my money where my mouth was on this one. Unlike GMs of previous years, the interior quality is great and the attention to detail is unbelievable. I'm a software engineer, and I don't even want to know how many man-hours of software are in it. The ride is great, and the silence is great too! It's the most fun driving of any car I've had.
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written by john876, January 25, 2012
Great defense, Akerson! The problem though is not only with the Volt, the media as a whole knocks GM down, especially Consumer Reports. GM can build a great car like the Cruze and CR will put it in the bottom of the list. That's what they've done with the Cruze.. I own one and it's by far the best car in it's class.
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written by 2VT, January 25, 2012
I have been jumping into every blog I could find to defend the Volt against the asinine assertions levied against what is truly "The Game Changer" vehicle. Yet even now I have to cringe at the allegation that it was "The Right". Sorry this deal knew no political allegiance however, the media is not known to be biased to the right except Fox. I need not say more about that. What I did want to say is that while I may not be the only one to have said "If one cannot get away from a crashed Volt within three weeks, one has bigger problems" but I did say it and haven't read that by anyone else. Thank you Mr. Akerson.
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written by Richard Hesel, January 25, 2012
The Volt is the first American-designed and built car I've owned in more than 25 years. In that period I've owned Jaguars, Mazdas, Audis, Nissans, and Hondas. The Volt is a far superior car in nearly every respect, not even counting it's innovative EV technology.

That this car has become a political football for the right is shocking to me, as it stands as an outstanding example of everything that's right about American ingenuity. I've driven my Volt almost 1,500 miles so far and I've not put a single drop of gas in it. And its likely I'll go for another 5 or 6,000 miles before I have to pull into a gas station.. Owning this car is a symbol of my patriotism -- helping to reduce our dependence on fossil fuels and denying income to oil companies that will end up in the pockets of their handmaidens on K street and in the Capital is the most patriotic thing I can do.
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written by Mel Kubasek, January 25, 2012
I've been following the news about the Chevy Volt. Bottom line is that I think it is a great car! I want one some day soon! At least 90% of my driving on any given day is less that 25 or 30 miles. Would likely never have to buy gasoline! Well maybe every 6 months or so. I've never seen one for real... only in pictures. But I read all that I possibly can about it. I am impressed! Only thing I would like to know more about, it how the car and the batteries handles cold winter weather. I sure would like to see one... I sure would like to test drive one! In fact I would love be chosen to test one over a period of time for GM, here where I live in Southern Alberta Canada, and where the weather conditions can vary extremely.
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written by Kimbal Sundberg, January 25, 2012
Thank you, Mr. Akerson, for showing the political nay sayers in Congress the face of the new GM. The GM that is using technological innovation, customer satisfaction, and domestic hiring to help the US maintain its global manufacturing base. Every job in the automotive industry generates five jobs in our economy. As the former owner of three European sedans, and one who spurned GM for three decades, I think my new 2012 Volt is the coolest thing since the iPhone. Keep getting the truth out there, and keep working for an America built to last.
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written by Raymondjram, January 25, 2012
I watch the hearings at C-SPAN.ORG live, and I know Akerson came out ahead. The blame has fallen on the NHTSA administrator.
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written by Deb Holton, January 25, 2012
I have toured the Volt plant and it is state of the art. Kudos to GM for creating a game changer with meaningful impact and technology that people can start using today!
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written by James Dwyer, January 25, 2012
Excellent statement. It's amazing the amount of ignorant and quite simply blantantly wrong things that have been said about the Volt; I haven't driven one personally, but there is a professor at my university who has one, a gorgeous red specimen, and he loves it. As far as electric vehicle go, the Volt is a true winner as far as I can see, and I truly hope it does catch on. Between the purely electric Nissan Leaf and the Volt with excellent range and the gasoline back up motor, the EV market has seen new life. We just need America to realize this now.....
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written by Eric Z, January 25, 2012
Great job so far by Mr. Akerson (first segment). GM - use this opportunity to come out swinging. There is nothing to hide and everything to be proud of with this car. Launch a hard-hitting advertising campaign to let the public know what this car is all about. Real facts and cool features will catch people's attention. Most people still do not understand how it works or the practical impact it can have on the correct target market. There are so many great features and accomplishments, but most people are either not aware or being distracted by the irrelevant political angle.
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written by Gary D Teran, January 25, 2012
Excellent Opening Remarks - hope it further exposes those are locked in the past and who continue bad-mouthing great (game changing) vehicles produced by GM. :-)

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